
Terms & Conditions
Please review the terms governing your use of TaxPro Express services, website, and SMS communications.
Effective Date: January 1, 2026
1. Acceptance of Terms
By accessing or using the TaxPro Express website, products, or services, you agree to these Terms & Conditions.
If you do not agree with these terms, please discontinue use of the website or applicable services.
Additional agreements may apply to specific products, services, or programs.
2. Description of Services
TaxPro Express provides applicable tax-related and business support services, which may include tax preparation, tax software solutions, tax professional training, mentorship, and customer support.
Specific services, eligibility, pricing, and contractual obligations depend on the offer selected and any applicable service agreement.
3. User Responsibilities
Users agree to provide accurate information, use services lawfully, protect their account credentials, and comply with applicable service requirements.
Unauthorized use, misuse of services, or attempts to compromise website security are prohibited.
4. SMS Messaging Terms & Conditions
SMS Program Name
TaxPro Express SMS Communications
Program Description
TaxPro Express may send SMS messages to individuals who have expressly opted in to receive communications. Depending on the consent provided, messages may include:
- Appointment confirmations and reminders
- Responses to inquiries
- Service-related updates
- Customer support communications
- Tax software and training updates
- Promotional messages and special offers when separately authorized
Message Frequency
Message frequency varies based on your interactions with TaxPro Express and the messaging categories you selected.
Message and Data Rates
Message and data rates may apply.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message from TaxPro Express. You may receive one final confirmation message acknowledging your opt-out request.
Help Instructions
For assistance, reply HELP to any SMS message, email support@taxproexpress.com, or call +1 904-289-5499.
Consent
By expressly opting in through an authorized TaxPro Express form or other valid consent method, you agree to receive text messages corresponding to the consent provided. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
For information about how your personal information is collected, used, and protected, please review the TaxPro Express Privacy Policy.
5. SMS Consent and Communication Preferences
TaxPro Express respects your communication preferences.
Marketing SMS messages are sent only when the applicable marketing consent has been obtained. Providing your phone number alone does not automatically authorize marketing text messages.
You may withdraw your SMS consent at any time by replying STOP.
6. Payments, Refunds, and Cancellations
Payment, refund, and cancellation terms depend on the specific product or service purchased.
Applicable terms will be communicated through checkout disclosures, purchase agreements, or separate service contracts.
7. Intellectual Property
TaxPro Express branding, website content, educational materials, and proprietary resources are protected by applicable intellectual property laws.
Unauthorized reproduction or commercial distribution is prohibited except as permitted by law or written authorization.
8. Service Availability
TaxPro Express may modify, suspend, or discontinue services when reasonably necessary.
Availability of software, training, mentorship, and support services may vary.
9. Disclaimer of Warranties
Services and information are provided subject to applicable law and any express warranties in separate agreements.
TaxPro Express does not guarantee specific tax refunds, financial outcomes, business profitability, or educational results.
10. Limitation of Liability
To the extent permitted by applicable law, TaxPro Express's liability is limited as provided in applicable service agreements.
Nothing in these terms excludes rights or remedies that cannot lawfully be waived.
11. Privacy and Data Protection
TaxPro Express handles personal information in accordance with its Privacy Policy and applicable legal requirements.
12. Governing Law
These Terms & Conditions are governed by applicable laws of the State of Florida, United States, subject to mandatory legal protections and the terms of any separate applicable agreement.
13. Changes to Terms & Conditions
TaxPro Express may update these Terms & Conditions periodically.
Any updates will be reflected in the effective date displayed on this page.
14. Contact Information
For questions regarding these Terms & Conditions, services, or SMS communications, contact:
TaxPro Express
Email: support@taxproexpress.com
Phone: +1 904-289-5499
Mailing Address:
9311 Lem Turner Rd
Jacksonville, FL 32208